Door slammed shut, key inside — what now? A door opening in Vienna by Aufsperrdienst Berger costs from €60 fixed price during daytime, including travel to all 23 districts. Our technician arrives in 20 to 30 minutes and opens slammed doors damage-free in 99% of cases — using professional picking tools, without any damage to door, lock, or frame. You receive the binding total price by phone before we drive. Payment by cash or card, with a proper invoice for your insurance. As a government-registered Vienna locksmith (GISA: 38955860) with over 300 Google reviews at a 5.0 average, we stand for transparency, fair pricing, and fast help — around the clock, 365 days a year.
What Door Opening Costs in Vienna
The price depends on three factors: door type, condition (slammed or locked), and time of day. Travel within Vienna is always included — no hidden mileage charges.
Simple door, slammed — from €60
Interior door or basic apartment door, daytime. Key not turned, door simply fell shut. Opening in 2-5 minutes, damage-free.
Apartment door, slammed — from €79
Standard apartment door with mortise lock. The most common job in Vienna. Our technician uses professional tools for a damage-free opening.
Security door, slammed — from €99
Security doors with multi-point locking (WK2-WK4). Requires advanced technique, but damage-free in most cases.
Locked door + cylinder replacement — from €179
Door was locked and no key available. The cylinder must be drilled and replaced with a new one. Includes lock replacement on the spot.
Time Surcharges
Surcharges outside regular hours are standard in the industry and cover standby costs:
- Evening (17:00–22:00): + €49
- Night (22:00–08:00): + €59
- Weekend & holidays (all day): + €59
All prices include travel and VAT. See our full price list for detailed example calculations.
Price guarantee: You receive the exact total by phone before the technician drives. If it does not work for you, we do not come — at no cost to you.
Locked out right now? Fixed price by phone, technician in 20-30 minutes.
How We Open Your Door — Methods by Door Type
Our technicians select the opening method based on door type and situation. The goal is always: fastest opening with the least intervention.
Slammed doors — professional picking
For doors that simply fell shut (key not turned from inside), we use professional picking tools. The latch is retracted without touching the cylinder or door leaf. Success rate: 99% damage-free. Door, lock, and frame remain fully intact — you continue using your lock as normal.
Locked security doors — cylinder drilling
If the door was locked and no key is available, high-security cylinders must be drilled out. This sounds drastic but only affects the cylinder — door and frame remain undamaged. We carry matching replacement cylinders and install a new one immediately. The cylinder replacement cost is included in the from-€179 quote.
Broken keys
If a broken key is stuck in the lock, we extract it with specialised tools. We then check whether the lock still functions correctly or should be replaced.
Fair Locksmith or Scam? How to Tell
The Arbeiterkammer Wien (Vienna Chamber of Labour — Austria's consumer protection authority) regularly warns about rogue locksmiths charging €500 to over €2,000 for simple door openings. Here is what fair pricing actually looks like:
| Situation | Fair price (Berger) | Scam territory |
|---|---|---|
| Simple door, daytime | from €60 | €200–400 |
| Apartment door, evening | from €128 | €350–600 |
| Security door, weekend | from €158 | €500–1,000 |
| Locked door + cylinder | from €238 | €800–2,000+ |
Checklist: Spotting a legitimate locksmith
Check these four points by phone before the technician arrives — especially when you are stressed and standing outside at night.
Demand a binding fixed price on the phone
Ask: "What does the door opening cost, all included?" A legitimate business quotes a concrete number. "The technician will assess on-site" is a red flag.
Ask for the GISA trade license number
Every legal locksmith in Austria holds a GISA license. Ours is 38955860 — verify any number at gisa.gv.at. No GISA number means no license.
Confirm a real business address
Legitimate companies have a fixed location — not a P.O. box or mobile-only contact. Our address: Handelskai 208, 1020 Vienna.
Read Google reviews carefully
Look for quantity, recency, and detailed content. Aufsperrdienst Berger: over 300 reviews, 5.0 star average.
Insurance & Your Rights During Door Opening
Household insurance often covers the cost
Your Austrian insurance may pay for this
Most Austrian household insurance policies (Haushaltsversicherung) cover locksmith costs between €200 and €500 per incident. You need an invoice showing the company name, GISA number, detailed service description, and date. Our invoices include all of these by default — submit directly to your insurer.
Your consumer rights under Austrian law
Under Austrian law (§ 1170a ABGB), you are entitled to a cost estimate before work begins — even in emergency situations. If a locksmith changes the price on arrival, you may refuse the service. If pressured, pay under reservation (Zahlung unter Vorbehalt — write this on the receipt) and contact the Arbeiterkammer Wien at 01 501 65.
At Aufsperrdienst Berger, this is never an issue: our phone price is binding. What we quote is what you pay.
Door Opening in All 23 Vienna Districts
From our base at Handelskai in the 2nd district, our technicians reach any point in Vienna within 20 to 30 minutes. The Innere Stadt and surrounding districts are often reachable in under 15 minutes. Travel is included in all prices — whether it is an old building in the 7th district or a new development in Donaustadt.
Beyond door opening, we provide lock replacement after key loss, security door opening, car opening, and security upgrade advice on the spot. Our 24/7 emergency service is available around the clock — including holidays.
Door shut, key inside? We are there in 20-30 minutes — fixed price by phone.
Related Pages
Locksmith Vienna
Our 24h locksmith service covering all districts — overview and process.
Learn morePrice List
All fixed prices: base rates, surcharges, and example calculations.
Learn moreEmergency 24/7
Around-the-clock immediate help for lockouts and emergencies.
Learn moreLock Replacement
Cylinder change after key loss or break-in — done on the spot.
Learn moreSecurity Doors
Specialised opening and service for WK2-WK4 security doors.
Learn moreService Areas
All 23 Vienna districts with arrival times at a glance.
Learn moreFor a complete overview of our transparent fixed prices, please visit our Vienna Price List.