Lost your mailbox key, lock jammed, or moved into a new flat without a matching key? Aufsperrdienst Berger opens mailboxes, lockers, basement storage, and all types of small locks across Vienna — quickly, affordably, and without damage. From €49 including travel. For property managers, we offer volume pricing and framework agreements.
More Than Just Mailboxes: All Small Locks in One Service
Our service covers every type of small lock — whether in a residential building, gym, or commercial property. Wherever a small lock blocks access, we can help:
- Mailboxes — individual boxes, multi-unit mailbox systems, freestanding mailboxes
- Lockers — gym lockers, swimming pool lockers, office wardrobes, school lockers
- Basement storage — padlocks and mortise locks on basement compartments
- Bicycle room doors — typically secured with cylinder locks or padlocks
- Utility locks — switch cabinets, distribution boxes, supply shafts
- Garage door manual release — emergency release when the garage door motor fails
No matter the lock type: we carry the right tools and typically open within a few minutes. If needed, we replace the lock on the spot.
Wide range of services: From mailboxes to garage doors — call 01 997 71 90 and describe your problem. We will find a solution.
5 Common Scenarios — and How We Help
Key lost
The most common case: the mailbox key is gone — often together with the apartment key. We open the mailbox and recommend a lock replacement so no unauthorized person has access.
Key snapped off
Cheap mailbox keys break easily, especially in freezing temperatures. We remove the broken piece, open the lock, and check whether it can still be used.
Tenant change — no key handed over
Moved in but the previous tenant did not leave the mailbox key? We open and replace the lock so only you have access. For property managers, we handle the entire building at once.
Frozen or jammed lock
In winter, mailbox locks regularly freeze up. We thaw and lubricate the lock. If the mechanism is damaged, we replace it on site.
No matching key on the ring
Five keys on the ring and none fits the mailbox? Happens more often than you think. We open and install a new lock with a clearly assigned key.
Standard vs. Quality Mailbox Lock
When replacing a lock, the differences are worth knowing:
| Feature | Standard Lock | Quality Lock |
|---|---|---|
| Price | approx. €15 | approx. €25–35 |
| Drill resistance | Low | Enhanced |
| Lifespan | 3–5 years | 8–12 years |
| Key duplication | Available anywhere | Restricted (security card) |
| Operation | Standard | Smoother, less wear |
| Recommendation | Rental flat, temporary | Owned property, long-term, property mgmt |
For property managers, we recommend quality locks: the longer lifespan significantly reduces cost per tenant change. On request, we can fit entire systems with keyed-alike cylinders — one master key for all mailboxes under your management.
For Property Managers: Volume Pricing & Framework Agreements
Property managers & housing associations: Your advantage
Managing multiple properties in Vienna? We already partner with numerous property management companies and offer:
- Volume pricing from 5 mailboxes per order
- Framework agreements with fixed rates across all your properties
- Unified keying systems — one management key for all mailbox systems
- Documentation & invoicing to your specifications
- Fast response times for tenant requests — often the same day
Call 01 997 71 90 or write to us — we will prepare a tailored quote for your portfolio.
Re-keying an entire mailbox system? Volume pricing for property managers — enquire now!
Tips: Preventing Mailbox Problems
Prevent rather than repair:
- Store a spare key with a neighbour or trusted person
- Apply graphite spray in autumn — prevents winter freezing issues
- Replace the mailbox lock with every tenant change
- Use quality key copies — cheap duplicates break faster and wear out the lock
Why Aufsperrdienst Berger?
What you can count on
GISA-registered trade business (No. 38955860)
Officially verified trade licence — verifiable at gisa.gv.at. Not an anonymous call centre, but a local business at Handelskai 208, 1020 Vienna.
Fair, transparent pricing
Mailbox opening from €49, new lock from €15. You know the price upfront — no hidden costs. Full pricing on our price list.
300+ Google reviews with 5.0 stars
Real customer feedback confirms our work. See for yourself what Vienna tenants and property managers say about us.
References from property managers
We already serve numerous Viennese property management companies and housing associations. References available on request.
Proper invoice for every job
You receive a complete invoice — essential for operating cost statements by property managers and for your own records.
Mailbox locked? Locker jammed? Basement lock broken? We help quickly and affordably!
Related Pages
All Services
Our complete range of locksmith services.
Learn moreDoor Opening Vienna
Locked out? Professional door opening from €60 — damage-free.
Learn moreLock Replacement
Cylinder replacement after key loss or break-in — from €89.
Learn moreLocksmith Vienna
Aufsperrdienst Berger: Your local locksmith in Vienna.
Learn morePrice List
All fixed prices transparent: openings, surcharges, volume rates.
Learn moreService Areas
All 23 Vienna districts — travel times and coverage.
Learn moreFor a complete overview of our transparent fixed prices, please visit our Vienna Price List.